Do not hesitate to give us a call. We are an expert team and we are happy to talk to you.
+41 56 552 0770
June 22 to July 3, 2020
Tel Aviv Ben Gurion Airport (TLV)
WHO IS KESHET JOURNEYS?
Keshet Journeys LTD. is the travel agency and local tour operator in Israel coordinating the booking process and the land operation for your tour.
WHO IS WORLDWIDE VILLAGE LTD?
Worldwide Village LTD (WWV) is the travel agency, based in Switzerland, coordinating the booking process and collecting the payments for this tour, on behalf of Keshet Journeys & Hope for Ishmael Tours. WorldWide Village Travel can provide assistance for all questions regarding registration, payments, lodging, and flights. You can contact the Customer Service Team by sending an email to: firstname.lastname@example.org
HOW DO I JOIN THE TOUR?
You can reserve your place on the Hope for Ishmael Tour by registering on the website.
WHAT IS THE MINIMUM NUMBER OF PARTICIPANTS?
The minimum number of participants for this tour is 30 people.
WHEN IS THE REGISTRATION DEADLINE?
All registrations must be made by March 20, 2020. Registrations beyond this date will only be accommodated based on availability.
WHAT DOCUMENTATION IS NECESSARY FOR TOUR REGISTRATION AND TRAVEL TO ISRAEL?
A current passport, valid for at least six months beyond the tour, is required. There are no exceptions to this policy. A travel visa is required for some countries. Please find out more about Israel’s visa policies regarding your country here: Israel’s Visa Policy.
HOW IS THE LODGING DETERMINED?
The registration pricing per tour participant is equal for double occupancy (two people sharing a room), or single occupancy. If you want to share a room with a specific roommate, you must register together as a two guest registration. Different bedding arrangements can be requested. If you wish to add a roommate to your registration later on, please contact Keshet directly to do so.
WHAT IS THE PAYMENT SCHEDULE?
The full price of the land package is: based on double occupancy USD 4800. A 10% non-refundable deposit per person is due at the time of registration. Full payment is due 90 days before the start of the tour.
AM I REQUIRED TO PURCHASE TRAVEL INSURANCE?
We urge you to purchase cancellation insurance and supplemental medical coverage (which covers preexisting conditions).
WHAT HAPPENS IF I HAVE TO CANCEL MY PARTICIPATION?
In addition to the Contractual Conditions of WorldWide Village Travel Ltd. the following cancellation policy is valid for your trip:
In case of cancellations by client, the following percentage of the total price will be charged:
Until 91 days prior the scheduled departure date: non-refundable down payment
90 – 0 days prior the scheduled departure date: 100% of total amount
Cancellation of additional services:
Unless otherwise stated, all additional services, pre-booked by the client, are non-refundable after booking and subject to the cancellation policy of airlines, hotels and tour suppliers.
WHAT MEDICAL PRECAUTIONS SHOULD BE CONSIDERED BEFORE TRAVELLING TO ISRAEL?
There are no specific immunizations or medications that are recommended or required for travel to Israel, but we advise you to connect with your primary care physician regarding his/her recommendations for you specifically. Please keep in mind that you can purchase the equivalent of most standard over-the-counter medicines in Israel. We would also encourage you to inform your health insurance provider that you will be traveling out of the country to determine your coverage and medical care options while in Israel.
HOW SAFE IS TRAVELING TO ISRAEL?
Your safety is our top priority. Israel is a very safe country to visit and tour, and we use a variety of measures to ensure the safety of all the participants on the Tour. We also encourage you to take all the normal precautions as you would when traveling to any other city or country.
WHAT IS THE TIMEZONE IN ISRAEL?
Israel Standard Time (IST), is the standard time zone in Israel. It is two hours ahead of UTC and seven hours ahead of EST.
CAN I DRINK TAP WATER IN ISRAEL?
Tap water is safe to drink in Israel, but bottled water will also be available.
WILL I HAVE ACCESS TO WIFI?
Most hotels in Israel have WiFi available for hotel guests at standard rates. Many cafes and restaurants also offer complimentary WiFi services. Since September 2013, Tel Aviv offers a citywide free WiFi network which provides 80 free internet “hot spots”across the city. Most of the touring buses also have complimentary WIFI available.
WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?
Please check with your mobile phone service provider to determine if you will need to purchase an International plan to use your phone in Israel. Local Israeli SIM cards with phone/data plans can be purchased during the registration process and will be delivered upon arrival in Israel. To make use of this service, your phone has to be “unlocked”.
ARE CREDIT CARDS ACCEPTED IN ISRAEL?
You can use your credit/debit card to obtain NIS (New Israeli Shekels) at ATMs throughout Israel. Most Israeli hotels, restaurants and stores accept American Express, MasterCard and Visa cards as well. American dollars are accepted in many places in Israel; however, in most cases, change will be given in NIS.
WILL I NEED TO BRING A POWER ADAPTER?
Almost all hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work.